shipping
Shipping fees
- Below 100g - $12.99
- 101-250g - $16.99
- 251-500g - $24.99
- 501-1000g - $38.99
- 1001-2000g - $64.99
- 2001-3000g - $94.99
- 3001-4000g - $119.99
- 4001-5000g* - $139.99
- 5001-6000g* - $164.99
- 6001-7000g* - $189.99
- 7001-8000g* - $214.99
- 8001-9000g* - $234.99
- 9001-10000g* - $259.99
- over 10001g* - $284.99
* After 4000g, the total order weight increases by 600g for carton packaging.
Shipping
We ship worldwide. Due to restrictions some counties (Australia, New Zealand, Poland, Finland) may be unavailable for delivery.
Please make sure you provide the correct shipping address. If the order is not delivered due to an incorrect or incomplete address, we will not be held responsible.
All orders are usually shipped in 3–7 working days after payment via registered mail. You will be able to see the tracking number in the notification sent to your email after we ship your order.
The carrier is Russia Post. We suggest you to use 17track.net for tracking but any other service will be fine too.
We do our best to minimize any customs fee that our customers could be charged so all parcels have low declared value. However, any additional taxes and fees are on you.
The average delivery time is 14–21 day for most places. Sometimes it may take much longer. This is post. Please refer to the tracking data and contact us if there’s no new track records for a long time.
Orders below 2kg are shipped via small packet. Orders over 2kg are shipped via tracked air parcel. Some national custom services are known to process big parcels from Russia extremely slowly (mostly USA). It doesn’t happen every time but there’s a 10–20% chance for the big parcel to stuck there for several weeks or even months.
Also see our return and refund policy.
