payment & shipping
The only available payment option is invoice. The invoice can be paid with any credit/debit card.
1) Add the desired items into cart by pressing button.
2) Go to the Cart and press .
3) Write your email in the field below.
Please do not use AOL emails — they block our notifications. You won’t be able to get the links.
Gmail and some other email services mistreat our notifications (including downloading links) — check the «spam» folder for them.
4) Press .
You will receive the confirmation email after that. If not - see previous paragraph.
3) Wait for invoice to be sent to your email and pay it.
This invoice won’t have any details except your order number and total price in USD.
In case if you order the items that are delivered via air mail please check if your shipping address is correct.
We process all orders, send the invoices and submit payments manually so it may take some time. Please mind our time zone (UTC +3:00).
4) Receive the link for downloading via email.
The link allows downloading ordered clips in 5 days after placing the order. We also send you the notification with the tracking number when your items are shipped (if you ordered some).
If you don’t receive the downloading links for longer than 12 hours after payment please check the «spam» folder (especially if you use Gmail).
If you have any troubles with payment or downloading please write us.
We ship worldwide. All orders are shipped in 1–2 working days via registered air mail. You will be able to see the tracking number in the notification sent to your email after we ship your order.
The carrier is Russian Post. We suggest you to use 17track.net for tracking but any other service will be fine too.
The average delivery time is 14–21 day for most places. However sometimes it may take much longer. This is post. Please refer to the tracking data and contact us if there’s no new track records for a long time.