Due to the nature of how downloads are processed, we uphold a no refund policy. The customer is responsible for ensuring their order is correct before purchasing the content. Prior to submitting for processing and billing, please ensure that you do not order the same clips twice. Please report any billing errors to firstname.lastname@example.org. Resolution of and billing errors will be handled immediately. Friendly fraud and abuse by disputing the transaction with the issuing bank will result in immediate disqualification from future sales and you will be banned from ordering from our store. We take fraud very seriously and will actively report cases of fraud to the local authorities for further prosecution.
Videos that are purchased from this site cannot be swapped or traded. Exchanges will only be given if a video is faulty or damaged upon receipt. All videos must be exhanged within 3 days.